FAQ Articles

Why do I have limited time to download my records?

Limiting how long we retain records helps protect your data

Written by Rozina H
Updated over a week ago

Validity Verify

FAQ for Validity Verify

Written by Rozina H
Updated over a week ago

How Does BriteVerify Email Verification Work?

3 steps to verify an address

Written by Rozina H
Updated over a week ago

Email Status Key

BriteVerify's email verification statuses

Written by Rozina H
Updated over a week ago

What are risky emails?

Isolating emails that are qualified as Risky and why they should be removed

Written by Rozina H
Updated over a week ago

How do I complete my account registration?

Sign up process including new user authentication

Written by Rozina H
Updated over a week ago

Frequently Asked Questions

A short curated list of questions most commonly asked by our visitors and clients

Written by Rozina H
Updated over a week ago

Why is my account disabled?

For help with disabled accounts.

Written by Rozina H
Updated over a week ago

What is an Accept_All email?

Emails identified as Accept_all emails once verification is complete

Written by Rozina H
Updated over a week ago

What is the difference between "Accept_all" and "Unknown" email statuses?

Recommendation on how to proceed with these categorized emails

Written by Rozina H
Updated over a week ago

Should You Keep or Remove the Accept All and Unknown Emails?

How to interpret your verification results. What they mean and how to use them.

Written by Rozina H
Updated over a week ago

How to update account details or user email address and password?

User Credentials

Written by Rozina H
Updated over a week ago

What if I have old data?

The quality of old and dormant data can be worse than what you might imagine.

Written by Rozina H
Updated over a week ago

An overview of BriteVerify billing

Written by Rozina H
Updated over a week ago